Frequently Asked Questions
- Honest & Trustworthy
- Hardworking & Thorough
- Punctual & Professional
FAQS
Got Questions? We've Got Answers
Find quick answers about our services, pricing, scheduling, and more. If you don’t see what you’re looking for, feel free to reach out.
Residential Cleaning Questions
Regular cleaning is typically done weekly, biweekly, or monthly depending on your household size, pets, and lifestyle needs.
Standard cleaning includes dusting, vacuuming, mopping, kitchen and bathroom sanitizing, and wiping down surfaces throughout your home.
No, many clients provide a key or access code. We just need entry instructions beforehand so our team can work efficiently.
Please secure pets in a separate room during cleaning. Let us know in advance so we can send a team member comfortable with animals.
Yes, we work with your building’s access requirements. Just provide any entry instructions or codes when booking.
We clean interior windows as part of apartment cleaning. Exterior windows may have building restrictions we can discuss upfront.
Absolutely. We offer flexible scheduling including evenings and weekends to accommodate renters with busy lives.
We move lightweight furniture to clean underneath. For heavy items, we clean around them unless you prefer to move them beforehand.
Deep cleaning targets built-up grime in hard-to-reach areas like baseboards, inside appliances, ceiling fans, and blinds that regular cleaning doesn’t cover.
Most homes benefit from deep cleaning every 3 to 6 months, or at least once or twice per year depending on household activity.
Yes, deep cleaning includes inside the oven, refrigerator, microwave, and dishwasher unless you request otherwise.
A typical 2-bedroom home takes 4 to 6 hours with a two-person crew, depending on the home’s condition and size.
Schedule your cleaning 1 to 3 days before your final walkthrough so carpets are dry and everything stays fresh for inspection.
Yes, professionally cleaned carpets and surfaces make a huge difference. Most property managers include cleanliness in their inspection checklist.
We clean inside cabinets, drawers, closets, oven, fridge, and behind lightweight appliances. Everything gets sanitized from top to bottom.
We spot-wash smudges within reach. Full wall washing is a separate service, so let us know if you need that quoted.
Specialized Cleaning Questions
We can start immediately after your event ends or schedule for early the next morning. Same-night service is available upon request.
Yes, we clean kitchen surfaces, load and run dishwashers, wipe down counters, and remove all trash and food waste from the space.
We return furniture to its original layout, sweep or mop floors, and ensure the space is clean and ready for normal use.
We remove general trash and debris. For large decorations, rented items, or personal belongings, we recommend having the event host handle those.
Rough cleaning removes debris during construction. Final cleaning is the deep detail clean after all work is done, including dust removal from every surface.
Yes, we remove paint splatters, stickers, and construction residue from all glass surfaces, window frames, and sills.
We use HEPA vacuums and microfiber cloths to trap fine dust particles on floors, vents, cabinets, and all surfaces throughout the space.
We remove loose debris and trash. For large dumpster loads or heavy materials, we recommend coordinating with your contractor beforehand.
Yes, we schedule cleaning during evenings, early mornings, or weekends to ensure zero disruption to your daily operations.
We disinfect door handles, light switches, keyboards, phones, breakroom counters, and all shared surfaces to reduce germ spread.
Yes, we empty all bins, replace liners, and ensure breakrooms and common areas stay fresh and clutter free.
Absolutely. We create a custom checklist based on your office layout and specific needs, whether daily, weekly, or biweekly.
Our post-construction cleaning removes all traces of renovation work. We clear fine dust from every surface including walls, ceilings, and light fixtures. We clean windows and sills, wipe down baseboards and trim, vacuum thoroughly with specialized equipment, and ensure no construction residue remains before you move in.
You should schedule your cleaning after all construction work is completely finished. This includes after flooring is installed, painting is done, and final touches are complete. We’ll come in and remove all the dust and debris so your newly renovated space is ready to enjoy.
Yes we do. Construction often leaves dust, paint splatters, and adhesive residue on windows. We clean all interior windows and sills thoroughly so your new space has that fresh, finished look.
Post-construction cleaning requires specialized equipment, extra labor, and more time due to the fine dust and debris left behind. Because of this, pricing reflects the additional effort involved. We always provide transparent, upfront quotes so you know exactly what to expect with no surprises.