1. The Client must pay 50% of the total service cost as a deposit at the time of booking. This payment can be made via bank transfers (Zelle, Venmo, PayPal, or Cash App), debit or credit card, or in cash if the estimate was conducted in person. The remaining balance must be paid upon completion of the service. Checks are not accepted as a payment method, except for commercial institutions. If paying in cash, the amount must be placed in an envelope.

2. Online bookings are subject to cost adjustments upon arrival if the actual conditions differ from those described by the Client. However, if a Company representative provides an in-person estimate, the quoted cost is final and will not be subject to change.

3. The Company may take photos and videos of the cleaning area for documentation and quality purposes. These images will not compromise the Client’s safety or privacy.

4. The Client must provide adequate access to the property where the service will be performed, including keys, access codes, or other necessary means.

5. Any form of harassment, intimidation, discrimination, or inappropriate behavior toward the Company’s staff will not be tolerated. If such behavior occurs, the staff has the right to leave without completing the service, and the Client will forfeit the deposit. Any questions, complaints, or inquiries must be directed to the Company’s owners and not directly to the staff.

6. Cancellations must be made at least 48 hours in advance. Cancellations made within 24 hours of the service will result in the forfeiture of the deposit. Rescheduling will incur an additional fee of $25.00.

7. The Company is not responsible for loss or damage to items within the property. It is the Client’s responsibility to secure and protect any valuable or fragile items before the service begins.

This contract is governed by the laws of the state of Texas, and any disputes will be resolved in the courts of Houston, TX.

By signing this document, the Client confirms acceptance of the terms and conditions described.