Terms & Conditions

Payment Terms

A 50% deposit is required at the time of booking to secure your appointment. Deposits can be made via bank transfer (Zelle, Venmo, PayPal, or Cash App), debit or credit card, or cash if the estimate was conducted in person. The remaining balance is due upon completion of the service. Checks are accepted for commercial institutions only. If paying in cash, please place the exact amount in a sealed envelope.

Pricing Adjustments

Online bookings are subject to cost adjustments upon arrival if the actual conditions differ from what was described. If an in-person estimate was provided by a company representative, the quoted price is final and will not change.

Documentation

We may take photos or videos of the work area for documentation and quality assurance purposes. These images will never compromise your safety or privacy.

Property Access

Clients must provide adequate access to the property, including keys, access codes, or any other necessary means to complete the service as scheduled.

Professional Conduct

We have zero tolerance for harassment, intimidation, discrimination, or inappropriate behavior toward our staff. If such behavior occurs, our team has the right to leave immediately without completing the service, and the deposit will be forfeited. All questions, complaints, or concerns must be directed to the company owners, not to on-site staff.

Cancellations and Rescheduling

Cancellations must be made at least 48 hours in advance. Cancellations within 24 hours of the scheduled start time will result in forfeiture of the deposit. Rescheduling requests are subject to a $25 fee.

Personal Property

We are not responsible for loss or damage to items within the property. Clients are responsible for securing and protecting any valuable or fragile items before services begin.

Governing Law

The laws of the state of Texas govern these terms. Any disputes shall be resolved in the courts of Houston, TX.